VEGAMOUR
VEGAMOUR Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VEGAMOUR has 3.2 star rating based on 10 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend VEGAMOUR to a friend or colleague.
- Rating Distribution
Pros: Hair serum works a little, It works, Supposed good products.
Cons: Bad customer care, Bottle of gro serum not large, Horrible service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VEGAMOUR has 3.2 star rating based on 10 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend VEGAMOUR to a friend or colleague.
- Rating Distribution
Pros: Hair serum works a little, It works, Supposed good products.
Cons: Bad customer care, Bottle of gro serum not large, Horrible service.Recent recommendations regarding this business are as follows: "Never get into subscriptions, or use a controlled credit card like privacy to stop their unsolicitied charges", "I have recommended the serum to many of my", "Do not buy", "Tracking options on shipments", "Great product".
Most users ask VEGAMOUR for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I did ask for an order
I cancel my order a while ago. In fact I stop using this product.
My hair was falling and I still have two bottles left. Please re track the order.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVegamour is an unprofessional company.
Vegamour is an unprofessional company. We subscribed to their shampoo service, which stated that they would notify us and require approval before shipping the next order.
However, they never contacted us and simply shipped it without notice. We had to return it, losing $10 in handling fees that they refused to refundnot to mention the time wasted.
We canceled the subscription, yet they still shipped another order this month.
This feels like a joke.
Their customer service is nonexistent.
I'm now contacting my bank to file a complaint. This is borderline fraud, and they should be held accountable for their incompetence.
- Supposed good products
- Bad customer care
Preferred solution: Full refund
User's recommendation: Never get into subscriptions, or use a controlled credit card like privacy to stop their unsolicitied charges
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boca Raton, Florida
Cancel Dec order and all future orders
I'm unable to get coupons or discounts, so the agent gave me a discount for my next two orders. I don't know what I will do after that.
User's recommendation: I have recommended the serum to many of my
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Riverside, California
New bottle of Vegamour received
It’s been good.
No problem, I didnt order another bottle of Vegamour as I recently bought another??? Didnt know why I received one today?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
About the capsule because I found that the capsule is so hard to swallow
That capsule was hard. It was really hard to swallowing.
But in the label it was clearly shown that it is a soft gel. I found its shell is quite hard
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI placed the order, but still I don’t know where is my order
I ordered from website, but I dont know when they delivered And not showing me order is in the place when is it delivered nothing Im just trying to connect with the customer service but I dont find out
Preferred solution: Full refund
Toronto, Ontario
Other
Been using almost 6 months now and if anything it has made my hair fall out worser and it was not cheap to keep buying but wanted to give it time now am out lots of money and time wasted on a product that didnt meet up to my expectations and made hair worser condition then when first started
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Customer service treated me terribly
Company fixed the issue and I have been provided with apology. With many, many emails.
I requested the order not be shipped as I'm in Australia but it still was it could have been stopped from being shipped but nope. Customer Service replied well after 24hrs and was rather rude and did not even offer to send me a reply paid label given the circumstances which I clearly outlined but this was ignored. Now I'm having to circulate my experience on social media so others know. Shipping to another country is a little different to shipping within the US but the person who replied to me really didn't care less.
Now yet again my emails are being ignored. Appalling and very disappointing.
And yes I'm well aware of the terms and conditions re time frame one must cancel an order etc but often people simply cannot help the situation they are in. Order number 39406.
Preferred solution: Apology
Bloomington, Indiana
Charges
Im being charge for months after requesting not to send until I called to start back up after I have used the products I have
Doylestown, Pennsylvania
Question about product packaging
The person who helped m e was great. I was confused because I was sent the vegamour travel shampoo and conditioner from the global store. It had different writing then the ones I originally get.
Cancel subscription
No answer. Want to cancel subscription.
I need to speak with a customer representative. I dont need a subscription as I thought. If I decide to order again, I will in the future.
I like the product, but results are slow, so would like to hold off on having a subscription. Please cancel the subscription.
- Hair serum works a little
- No clear directions for best way to use product
- Products too expensive for size ordered
Preferred solution: Make sure I am not charged in January or in future because I want to cancel my subscription.
Where is my order
I just have not received my first order and did not know the eta of its arrival. It is the order that cost over $400 dollars.
Before ordering more, I did want to make sure I received my first package first. This package was the kit. Thank you for your help.
My name is Lucinda Akers at 4209 s linden dr.
Springfield, MO. 65804
Preferred solution: Deliver product or service ordered
User's recommendation: Tracking options on shipments
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Prayagraj, Uttar Pradesh
242301
sir please change facebook gmail [3/2, 14:16] Gmail khanaryan2196@***.com
[3/2, 14:17] Select this one id nam tannu upadhyy mobile number 879520**** password tannu upadhyysbnzhsnx x x
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received my order
Apparently they canceled my order because I ordered too much but did not tell me. So now I am out of the product and having to re-order separate orders. I have had nothing but problems with you guys
- It works
- Horrible service
Preferred solution: The product I ordered in the first place because of all the inconvenience and the fact that you canceled my order and didn’t tell me
Resolved: Lost package and attitude from agent in philippines !!
Company fixed the issue and I have been provided with settlement agreement. customs fee reimbursed.
WHY? this I don't know, however, my WHOLE MORNING HAS GONE OUT THE DOOR DUE TO ME DOING YOUR AGENT'S JOB OF TRACKING MY MISSING PACKAGE!!
I'M THE CUSTOMER ! THIS SHOULD NOT HAVE TO BE ME DOING THIS JOB!
Then I find out that the package is sitting at the post office awaiting my pickup as an attempt to deliver was made on April 11 !
I happen to work from home, and NO ONE attempted to deliver anything!
So now I have to go to pick this up, and PAY A CUSTOMS FEE OF $ 32.65 !!!
This is an unpleasant surprise in addition to a *** morning tracking this !
I was advised by the Phillipine agent, CHAD that the customs fee has been now credited back to me so I can pick up my package !!
BUT this is a one time occurence...this stated to me by Chad, as if this is MY problem to begin with !!
For time effort he got a VERY LARGE vocal contribution from me !!!
The other times my delivery was made by a courier , with no issues.
out of nowhere Canada Post now gets used to deliver ?!
Can we pls keep this consistent???!!
Your product is very pricey, no matter, as my hair is much more pricey & important !
SO... the least you can do, as a reputable company, is to employ adequately trained personnel to do the job RIGHT ! That includes when this sort of scenario happens next, that it is the agent's job to track my purchase, and not the customer!
This aggravation has exhausted my morning as it's now 2:14 pm in the afternoon !
I intend to keep purchasing your products, however, will not tolerate this inept behavior from your distributor or customer service in the Phillippines, again.
Sorry, no time for this rigamarole !
- Lasts only 2 weeks
- Bottle of gro serum not large
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA subscription I did not agree on
Im trying to cancel a subscription order that hasnt been filled that I do not want and do not agree on and having a very difficult time. Every time I call they have me on hold for ever and me emailing takes 2 day to get back to me
Preferred solution: Full refund
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